Terms & Conditions

for Management Science Associates, Inc.

Last Modified: January 2, 2026

  1. Acceptance of Terms

Management Science Associates, Inc. (“MSA”), provides the MSA.com website (“Website”), subject to your compliance with the following Terms of Service.

By accessing or using the Website, you are agreeing to be bound by the following Terms of Service. MSA reserves the right to modify the Terms of Service by posting updates and changes to MSA.com. Such modifications are effective as of the date of posting. You can review the current version of the Terms of Service at any time at MSA.com. You are advised to check the Terms of Service from time to time for any modifications. Your continued use of the Website after the amended Terms of Service are posted to MSA.com constitutes your agreement to, and acceptance of, the amended Terms of Service. If you do not agree to any changes to the Terms of Service, do not access or use the Website. Any new features that are added to the current Website will be also subject to the Terms of Service.

 

  1. Use of the Website; Content;

To access or use the Website, you must be 18 years old or at least the age of majority in the jurisdiction where you reside or from which you use the Website.

Subject to our Privacy Policy (located at MSA.com), any communication or material that you transmit through the Website, whether by email or other means, for any reason, will be treated as non-confidential and non-proprietary content (“Content”). While you retain all rights to the Content, you grant us (including our employees and affiliates), a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, publish, translate, adapt, modify, and otherwise use the Content solely to the extent necessary to provide the Service and any related services, regardless of the form or medium in which it is used.

 

  1. MSA’s Rights

MSA reserves the right to refuse any user from using the Website  for any reason at any time. We may, but have no obligation to, remove Content containing content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service, though we undertake no duty to do so. MSA does not preview Content and it is in our sole discretion to refuse or remove any Content that is available via the Website.

  1. Use of Website; Restrictions

You will comply with all applicable laws, rules and regulations in your use of the Website. You may not use MSA.com service for any illegal or unauthorized purpose nor may you, in the use of the Website, violate any laws (including but not limited to copyright laws).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, use of the Website, or access to the Website without the express written permission by MSA.

You acknowledge and agree that your use of the Website, including information transmitted to or stored by MSA is governed by its privacy policy at Privacy Policy.

You further acknowledge and agree not to engage in any of the following prohibited activities;

  1. Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Website;
  2. Using any robot, spider, crawler, scraper, or other automated means to access the Website;
  • Bypassing measures we may use to prevent or restrict access to the Website;
  1. Uploading, posting, or transmitting any content that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable;
  2. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
  3. Interfering with or disrupting the operation of the Website or the servers or networks connected to the Website;
  • Attempting to gain unauthorized access to the Website, or computer systems or networks connected to the Website;
  • Collecting or harvesting any personally identifiable information from the Website;
  1. Using the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

 

  1. Disclaimer

MSA represents and warrants that it will: (a) use commercially reasonable efforts to secure any Content meeting the definition of Personally Identifiable Information under Pennsylvania law which is stored, collected, transmitted, or otherwise used in connection with the Website; (b) use commercially reasonable methods to prevent the introduction of any virus, malware, or other harmful code (“Harmful Code”) into the Website or into any user’s network or system; and (c) the Website and any user’s use thereof does not infringe any intellectual property or other proprietary right of a third party.

EXCEPT AS OTHERWISE SET FORTH HEREIN, THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, MSA DOES NOT WARRANT THAT THE USE OR ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MSA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

THE WEBSITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. MSA MAY MAKE CHANGES TO THE WEBSITE AT ANY TIME WITHOUT NOTICE. THE WEBSITE MAY BE OUT OF DATE, AND MSA MAKES NO COMMITMENT TO UPDATE. You understand and agree that temporary interruptions of access to or use of the Website may occur as normal events that are out of our control. You also understand and agree that we have no control over the third-party networks or service(s) that we may use to provide you access to or use of the Website.

YOUR ACCESS TO AND USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

  1. Limitation of Liability; Indemnification

IN NO EVENT SHALL MSA OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFIT LOSS, WHETHER OR NOT MSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE ACCESS TO OR USE OF THE WEBSITE.

SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.

TO THE FULLEST EXTENT UNDER APPLICABLE LAW YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD MSA AND ITS AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS, AND EXPENSES, INCLUDING ATTORNEYS’ FEES THAT MAY ARISE FROM YOUR ACCESS TO OR USE OF THE WEBSITE. MSA RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES. MSA AGREES TO DEFEND, INDEMNIFY, AND HOLD YOU AND YOUR AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS, AND EXPENSES, INCLUDING ATTORNEYS’ FEES THAT MAY ARISE FROM MSA’S BREACH IN THE SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION, HARMFUL CODE THAT COULD HAVE BEEN AVOIDED BY MSA USING COMMERCIALLY REASONABLE METHODS, OR CLAIMS THAT THE SERVICE INFRINGES THE INTELLECTUAL PROPERTY OF ANY THIRD PARTY.

YOUR EXCLUSIVE REMEDY AND MSA’S ENTIRE LIABILITY, IF ANY, FOR ANY CLAIMS ARISING OUT OF THESE TERMS OF SERVICE AND YOUR ACCESS TO AND USE OF THE WEBSITE SHALL BE LIMITED TO THE AMOUNT YOU PAID MSA FOR ANY SERVICES DURING THE SIX (6) MONTH PERIOD BEFORE THE ACT GIVING RISE TO THE LIABILITY. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO ANY COST, CLAIM, OR DAMAGE ARISING OUT OF MSA’S: (A) BREACH OF PERSONALLY IDENTIFIABLE INFORMATION; (B) HARMFUL CODE; OR (C) ANY CLAIM OR ALLEGATION THAT THE WEBSITE INFRINGES THE INTELLECTUAL PROPERTY RIGHT OF ANY THIRD PARTY. IN THE EVENT OF ANY BREACH IN THE SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION, MSA WILL PROMPTLY INFORM YOU REGARDING THE SAME, TAKE ALL STEPS REASONABLY NECESSARY IN PREVENTING ANY FURTHER BREACH OF PERSONALLY IDENTIFIABLE INFORMATION, AND COOPERATE WITH YOU IN COMPLYING WITH ANY BREACH NOTIFICATION REQUIREMENTS TO THE EXTENT NECESSARY UNDER APPLICABLE LAW.

  1. Cancellation and Termination

Without limiting any other remedies, MSA may suspend or terminate your access to the Website if we suspect that you have breached these Terms of Service or have engaged in fraudulent activity in connection with the Website (by conviction, settlement, insurance or escrow investigation, or otherwise). Any suspected fraudulent, abusive or illegal activity may be grounds for barring your access to the Website, and reporting you to the proper authorities, if necessary.

 

  1. Intellectual Property

MSA.com is a trademark of MSA. All custom graphics, icons, logos, and service names are registered trademarks, trademarks, or service marks of MSA or its affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Service grants you any right to use any trademark, service mark, logo, and/or the name of MSA.

If you believe that you or someone else’s copyright has been infringed by Content provided through the Website, you (or the owner or rights holder, collectively, “Rights Holder”) should send notification to our designated agent immediately. Prior to sending us notice, the Rights Holder may wish to consult a lawyer to determine their rights and legal obligations under the Digital Millennium Copyright Act (“DMCA”) and any other applicable laws. Nothing here or in connection with the Website is intended as a substitute for qualified legal advice. To file a Notice of Infringing Material, we ask that the Rights Holder provide the following information:

  1. Reasonably sufficient details about the nature of the copyrighted work in question, or, in the case of multiple alleged infringements, a representative list of such works. This should include, title(s), author(s), any U.S. Copyright Registration number(s), URL(s), etc.;
  2. Reasonably sufficient details to enable us to identify and locate the material that is allegedly infringing the Rights Holders’ work(s) (for example, file name or URL of the page(s) that contain(s) the material);
  3. The Rights Holder’s contact information so that we can contact them (including for example, the Rights Holder’s address, telephone number, and email address);
  4. A statement that the Rights Holder has a good faith belief that the use of the material identified above in 2 is not authorized by the copyright owner, its agent, or the law;
  5. A statement, under penalty of perjury, that the information in the notification is accurate and that the Rights Holder is authorized to act on behalf of the copyright owner; and
  6. The Rights Holder’s electronic signature.
Notices may be sent to:

If by Mail: Management Science Associates, Inc.
Attn: MSA Website Team
400 MSA Drive
Tarentum, PA 15084
If by e-mail: MSA-Website-Team@msa.com

If material on the Website has been taken down, you may file a counter-notification that contains the following details:

  1. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  2. A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material in question;
  3. Your name, address, and telephone number;
  4. A statement that you consent to the jurisdiction of federal district court in the federal district court in the Western District of Pennsylvania, and that you will accept service of process from the person who provided notification in compliance with section 512 (c)(1)(C) of the DMCA, or an agent of such person.
  5. Your physical or electronic signature.
Notices may be sent to:

If by Mail: Management Science Associates, Inc.
Attn: MSA Website Team
400 MSA Drive
Tarentum, PA 15084
If by e-mail: MSA-Website-Team@msa.com

You also acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may temporarily or permanently remove the identified materials from our site without liability to you or any other party.

As stated above, all communications sent by you to us will be treated as non-confidential and non-proprietary (subject to our Privacy Policy). Please do not submit confidential or proprietary information to us (including patentable ideas, new content suggestions, and/or business proposals) unless we have mutually agreed in writing otherwise. Ideas that we receive unsolicited will be treated as property owned by MSA and will not be returned to you.

  1. Third Party Products and Services

The Website may redirect or link to other websites on the internet, or may otherwise include references to information, products or services made available by unaffiliated third parties. While MSA makes every effort to work with trusted, reputable providers, from time to time such sites may contain information, material or policies that some may find inappropriate or personally objectionable. You understand that MSA is not responsible for the accuracy, completeness, decency or legality of content hosted by third party websites, nor is MSA responsible for errors or omissions in any references made on those websites. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with the Website or party by us, or any warranty of any kind, either express or implied.

  1. Miscellaneous

Although the Website may be accessible worldwide, we make no representation that the Website is appropriate or available for use in locations outside the United States. Those who choose to access or use the Website from other locations do so on their own initiative and at their own risk. If you choose to access or use the Website from outside the United States, you are responsible for compliance with local laws in your jurisdiction, including but not limited to, the taxation of products purchased over the internet.

The failure of MSA to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and MSA and govern your use of the Service, superseding any prior agreements between you and MSA (including, but not limited to, any prior versions of the Terms of Service).

In addition to any excuse provided by applicable law, MSA shall be excused from liability for non-delivery or delay in delivery of the Website arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

The Terms of Service shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, excluding its conflicts of laws principles. You irrevocably and unconditionally submit to the exclusive jurisdiction of state and federal courts located in Pittsburgh, Pennsylvania, with respect to any dispute or claim arising out of or in connection with these Terms of Service. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.

YOU AGREE THAT ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of MSA-Website-Team@msa.com, if by email, or to our address at 400 MSA Drive, Tarentum, PA 15084-2808, if by conventional mail. You agree to allow us to submit notices to you either through the email address provided, or to the address we have on record. Any notices or communication under these Terms of Service will be deemed delivered to the party receiving such communication (1) on the delivery date if delivered personally to the party; (2) two business days after deposit with a commercial overnight carrier, with written verification of receipt; (3) five business days after the mailing date, if sent by U.S. mail, return receipt requested; (4) on the delivery date if transmitted by confirmed facsimile; or (5) on the delivery date if transmitted by confirmed email.