Management Science Associates, Inc.

Information Technology Systems and Services (ITSS) Overview

MSA owns and operates Western PA’s only pair of fully Regionally Redundant Data Centers. These highly secure facilities are among the best data centers in the region. Both facilities are fully redundant in their own right, connected by a diverse fiber ring, supplied by two different power companies, and constructed with power and cooling infrastructure that is second to none.

MSA’s outstanding data centers are at the core of our entire suite of solutions – from colocation to cloud services to DR to Managed Services and more. MSA has been a fixture in Information Technology in the Pittsburgh region for over 50 years and our Tier III facilities offer the best and latest in technology, security and network connectivity.

Watch a short video on our Data Center Colocation Services.

Watch a short video on our Cloud Consultant Services.

Solutions

Cloud Services

MSA maintains partnerships with some of the largest public cloud service providers in the world – scaling their costs and services to the size and scope that match your business requirements.

Colocation

MSA owns and operates two of the best data centers in Western PA offering Full Regional Redundancy, security and Tier III compliance via annual SSAE 18 SOC audits.

Data Center Support Services

Off-the-shelf or customized solutions, MSA has a large and talented team of IT professionals ready to deliver the services necessary to support your IT infrastructure – 24/7/365.

Disaster Recovery

Disaster Recovery was one of our first service solutions and continues to be a critical core competency. We provide and provision DR/BC IT solutions for organizations of all sizes.

MSA FlexCloud

Our proprietary private, public and hybrid cloud solutions are designed and developed to fit your specific technology and business requirements – sized for your needs and your budget.

OpenVMS Solutions

On multiple platforms, from System Administration to break/fix, MSA has over 30 years of experience and expertise to support your mission-critical applications and hardware.

Service Desk / Help Desk

Offering a full-range of support options, all the time, anytime.

Work Area Recovery

We have three regional facilities that can host and support your key personnel in the event of a temporary displacement or disaster – for a few or for many.

Data Centers

Evergreen Heights

Our newest facility is designed from the ground up to exceed Tier III uptime standards. The data center includes over 15,500 square feet of raised floor space situated in a 65,000 square foot bunker-like facility nested into a protective hillside north of Pittsburgh.

RockPointe

MSA’s original facility is our prototype data center delivering Tier III uptime performance. The entire facility consists of 42,000 square feet with 20,000 square feet of raised floor space. The “Rock” is located farther away from Pittsburgh to provide for a significant mileage buffer but still accessible from around the region

SOC 2 TYPE 2 FACILITIES

MSA Data Center facilities are audited annually for SOC 2 Type 2 (SSAE 18) compliance. Based on AICPA (American Institute of CPAs) guidelines, the SOC 2 Type 2 report is considered the most comprehensive certification within the Systems and Organization Controls protocol. Organizations seeking an Information Technology (IT) services provider will find SOC 2 Type 2 compliance provides a high level of trust and confidence in the ability of the provider to carry out its mission.

An independent annual audit for compliance with SOC 2 Type 2 standards plays a critical role in helping IT service providers demonstrate the effectiveness of controls relevant to Security, Availability, Confidentiality, Processing Integrity and Privacy. An IT service provider that has been certified to have achieved SOC 2 Type 2 compliance has proven its systems and controls are designed to keep its clients’ sensitive data secure. When it comes to working with data center, IT and cloud services, demonstrated performance and reliability are absolutely essential and compliance with AICPA standards is required by regulators, examiners, and auditors.