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Remote Managed Services


In today's world of electronic data communications and rigorous compliancy issues, businesses need to pay close attention to maintaining maximum up-time when it comes to their computer network. Companies need to protect their investment while minimizing valuable personnel time and resources.

MSA considers the computer network to be the lifeblood of a company; any lost data could be fatal, regardless of the company size. Taking a serious and logical approach to network monitoring and management will help to ensure a company's longevity.

Our solutions are built around leading industry applications and our state-of-the-art Network Operations Center. This Center is fully owned and operated by MSA and manned by a dedicated technical staff that assists clients 24x7. A robust notification system provides alerts to your technical staff of warnings or failures that occur on your networks. Comprehensive and customizable reporting provides information and insight into your infrastructures, ongoing incidents and system management.

MSA offers a suite of remote support options, listed to the right, that will meet all your network management requirements now and into the future.


Remote Data Protection and Back-up
MSA Remote Data Protection is a unique alternative to traditional backup methods, replacing conventional tape-based systems with a fully automated online solution. It provides agentless, centralized and automated backups of PCs, file servers and application/database servers with secure offsite storage and immediate, client-controlled online restoration.

Remote Network Monitoring and Management
MSA offers a scalable, powerful and comprehensive remote monitoring and management platform for providing a broad range of managed services at a low delivery cost.

Remote Monitoring - Monitors more devices, more services and more operating systems with greater scalability than any other solution in the space, and includes the flexibility to use agents or probes for monitoring.

Remote Management - The most powerful, cost effective and flexible remote network, security, desktop, server and environment management solution in the industry. Patch management, asset management, and management tasks such as software installation and script execution, are all part of this offering.

Remote Desktop Management
MSA's Remote Desktop Management Service is a powerful desktop management tool that enables the creation, management and enforcement of standard PC environments for all PCs at a customer site.

Remote Database Services
MSA offers a complete database management outsourcing solution that includes a team of experts available 24x7, flexible pricing, proactive support and trending abilities. Numerous options for service level agreements are available to meet our customer's individual database requirements.

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