Many institutions that have implemented ERP systems remain unsatisfied with the return on their investment. Their goals to synchronize data streams, systems, business processes and reporting across all facets of an organization's operations are in a stall.
MSA has been in the business of process optimization, technology solutions and data management for four decades and now -- having implemented ERP successfully internally -- deliver exceptional value as an expert ERP user, implementer and consultant.
In addition to knowing how to make your ERP system a success, our hands-on experience has resulted in the creation of exciting e-Commerce tools that will only add to your ERP value, including solutions for sourcing, trade-program management and managing shift-based personnel, among others. And our Intelligent Call Center product comes preloaded with our expertise in responding to our own ERP Help Desk calls. You then add your knowledge over time.
We know that every process can be analyzed, measured, and, if there is value, automated, and made to work better, faster, cheaper. We apply our domain expertise to dynamic and hard-to-define processes (CRM, marketing), supply chain mechanization and the challenges of synchronizing entire organizations - ERP.
Our ERP services encompass:
- Business Partnering - Industrial and Financial Systems (IFS)
- Applications including Engineering & Project Management, Maintenance, Manufacturing, Quality Management, Business Modeler for Financial Auditing, Asset Management & Distribution
- Implementation and Support Services, including Oracle Database
- High Availability Application Hosting
- E-Commerce Products for ERP
- ERP Application Tailoring with SAP, Oracle and PeopleSoft
- Networking and Communication Infrastructure Support
- Data Warehousing, Business Intelligence and Reporting
- Business Continuity & Disaster Recovery Planning & Services
- Niche Market Products and Services
- Biomedical Complex Manufacturing and Document Management accommodating current FDA Good Manufacturing Practices (cGMP)
- Aeronautics/Aerospace Quality Control & Internal Audit Support
- Process Manufacturing & Lab Process Optimization
- Network Cable and Media Operations
- Supply Chain Optimization
- Dynamic Marketing Optimization Processes
MSA's Enterprise Applications Services and ERP division is
a hotbed of innovation, where we go out-of-the-box for clients
who are all boxed in.
For example, our Intelligent Call Center™ starts you off with
our knowledge base and allows you to build or modify as needed.
Our four decades of working with disparate systems has enabled
us to integrate many third-party products with IFS. We can
extract new value out of your ERP system, too.